Even if your ac is running smoothly, we recommend getting it serviced at least yearly. This helps prolong your unit's lifespan by catching any potential issues early, i.e. rusting coils or low refrigerant levels. However, if your unit is used frequently (multiple times a day) or in a dusty area, we recommend it be serviced every six months.

A standard air conditioner service usually takes around 1-2 hours. Times will vary depending on the size and type of unit as well as any issues that our technician may find. It may take less time for older units that we have serviced before as our technician will be familiar with the unit.

Here are 4 simple things you can do to prepare for your AC service: 1. Clear any debris or obstacles that may be blocking the unit, i.e. leaves, furniture etc. 2. Check the area around the unit for any signs of damage, i.e. cracked paving or loose tiles 3. Book a time that is convenient for you and make sure someone will be home to let the technician in 4. Prepare any questions you may have for the technician

No, there are no undisclosed additional costs for our service. If a repair or replacement part is warranted, our technician will provide you with a quote prior to carrying out any work.

At Sidepost, we pride ourselves on providing excellent customer service. If you are not satisfied with the service you have received, please contact us, and we'll do our best to resolve the issue. Our satisfaction guarantee means that you can be confident you're getting the best possible service.

If your air conditioner has been well-maintained, it can last for 10-15 years. However, it's important to remember that your air conditioner's mechanical parts may eventually become obsolete or unavailable in the marketplace. It may be more cost-effective to replace your unit when this happens.

1. Lack of Airflow 2. Water leaks 3. Hot air 4. Unpleasant smells 5. Unusual noises 6. Your room simply isn't cooling down If you've noticed any of these signs, contact Sidepost’s air conditioning team. Our air conditioning servicing includes inspecting and cleaning your unit. Don't wait until it's too late and your unit breaks down!

Once your air conditioner has extended beyond 25 years, it's time to start thinking about replacing it. Newer units are more energy-efficient and use less electricity, saving you money in the long run. Furthermore, the parts needed to repair an older unit may no longer be available today.

Yes, you can! Our commercial customers generally prefer to do this, as it helps to ensure that their air conditioning units are always in top working condition. Depending on your AC's usage and environment, we'll provide you with a servicing schedule that suits your needs. However, we also provide a recurring service to our residential clients - we aim to accommodate your needs as a customer.