The primary reason to clean your pool is to prevent the growth of algae and bacteria. These can not only make your pool look dirty, but they can also be a health hazard. For commercial establishments like leisure centres and hotels, a dirty pool can result in dire consequences.

To ensure your pool is free from contaminants and looking its best, you should clean it at least once a week. However, depending on the size of your pool and how often it's used, you may need to clean it more frequently. A dirty pool can potentially cause health problems, so it's better to err on the side of caution and clean it more often than less.

It's fairly common for our clients to see a white substance on the bottom of their pools, assuming it's paint flakes. This is usually calcium deposits from the water and is perfectly harmless. However, it may also be biofilm, a film of bacteria, or other microorganisms. If you're unsure, contact us today, and we can take a look for you.

If you're cleaning your pool frequently, you may have an issue with your filter. Pool filters can become clogged with dirt and debris, which can then cause your pool to become dirty more quickly. The best way to combat this is to backwash your filter regularly.

It usually takes around 2-3 days for the chlorine to work its magic and clear up your pool. For pool owners using a clarifier, you need to run your filter throughout the day and night and ensure your water chemistry is balanced.

If your pool cleaner is unavailable last-minute, we'll dispatch one of our other pool cleaners to your location asap. We understand that it can be disruptive to have a change and your schedule, so we'll do our best to minimise the inconvenience.

Simply log in to your Sidepost account and make the necessary changes to your schedule. If you need to cancel a pool cleaning, we ask that you do so at least 24 hours in advance. This gives us enough time to reassign your slot to another customer.

It's pretty standard for our clients to be at work or running errands while we clean their pools. We understand that life can be hectic and you may not have time to wait around for us. Just leave a key out for us, and we'll let ourselves in.

Pool cleaning is a straightforward process that doesn't take any longer than an hour. A small pool in good condition generally takes only 20 minutes to clean. Dirtier pools or larger pools that are regularly cleaned take approximately 45 minutes.

Sidepost focuses on all aspects of our pool cleaning service, from providing affordable prices to being available when our clients need us. Our cleaners are highly trained and experienced, going through a thorough screening process before ever setting foot in your home. Additionally, our service guarantee is unrivalled. If you're not satisfied with the condition of your pool after we've cleaned it, give us a call within 24 hours, and we'll come back and reclean it for free. If you're looking for a reliable, professional, and affordable pool cleaning service, look no further than Sidepost.